Refund & Returns Policy
We strive to deliver fresh, high-quality products. If there is an issue with your order, we are here to help with a fair and simple resolution process.
Eligible for Refund or Replacement:
- Damaged or defective item
- Wrong product received
- Product expired on delivery
Not Eligible:
- Opened or used food items
- Damage caused after delivery
- Incorrect customer details provided
How to Raise a Request:
- Email info@vedannafoods.com within 24–48 hours of delivery.
- Mention Order ID and describe the issue clearly.
- Attach clear photos if applicable.
Refund Timeline:
Approved refunds are processed within 5–7 business days.